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Frequently Asked Questions

Do I need a reservation?

We do not require reservations on the weekends. We highly recommend making a reservation all days to ensure your space, especially on our busy days (weekends). Our guests with reservations are our top priority. Walk-ins are for weekends only, first come first serve. We will try our best to fit our walk-ins in between our reservations on weekends .

What do I get for the price?

Check out our pricing tab on our website for more details. We have many packages and options for our floating gear. You will receive your tube or kayak, shuttle, life jacket, and any additional services that are needed to make your experience exceptional. We do have free parking at our site for convenience for our tubers.

What if I want to bring my own tube?

You are more than welcome to bring your own flotation device. To blow it up, it is a $1.00 charge for a single-person tube. A shuttle with your 1 personal flotation device is $8.

Where do we check-in?

We ask you to check-in at 102 North Water St. Madison, NC. After checking in, we will direct you to our parking lot at the 704 river access location. We ask that all customers arrive at least 15 minutes prior to their shuttle time to check in.

How does the trip work?

The process is so easy- just park at our 704 river access location and check-in. After check-in, you’ll receive your tube and/or additional gear. We’ll take you upstream to the starting point, at Lindsay Bridge access. You will receive additional instructions and begin your lazy river float. Along the way, you can stop to swim, wade, and hang out to enjoy all the Dan River has to offer (we want you to be on your own time). Your car will be waiting for you at the end of your trip.

What should I wear?

We encourage you to wear clothing that you are comfortable with getting wet. This would include swimsuits, shorts, etc. Footwear is not required but recommended. Come prepared with sunscreen and beverages for your 2-hour river floating trip.

Where can I leave my keys, shoes, etc.?

We encourage you to leave as many items in your car during your trip. We do sell dry bags on site for your personal items (phone and keys).

How deep is the water?

On this section of the Dan River, the average height is between 2-3 ft. With that said there are deeper pockets. At Madison River Park, the start, has 7 weirs over a 300 yard section. Behind the weirs are much deeper (6-8 ft. deep). We do recommend life jackets through this section.

What is the youngest age allowed?

5 years old is the youngest age we can allow. Any Child 12 and under is required to wear life jackets.

What is your weather policy?

Our staff keeps a close eye on the hourly radar throughout our days of tubing. If it appears to be a high chance of severe weather, we will close and contact any reservations.

How long is the trip?

We average between 2 1/2 to 3 hours long. This is subject to change with the conditions of the river.

What are your hours?

Our hours are 7 days a week. We open our office up at 9:30 am and our first-morning time slot for reservations is 10 am. Our last shuttle of the day runs at 2:30pm. Our office closes at 2:30 pm, but may contact us via phone til all our tubers have come off the river. Our office hours are from 9:30 am- 2:30 pm, for any questions call us at (336) 548-2789.

Can I bring my dog?

Unfortunately, we do not allow dogs on our flotation devices. We are sorry for any inconvenience.